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Add and manage accounts

Accounts are your customers. You can create one when you convert a prospect, add one by hand, or import them.

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Written by VS Support

1. Go to Accounts and select Add account.

2. Enter a Name. Industry, Phone and Website are optional.

3. Select Add account.

Tabs: Overview, Locations, Contacts, Activity, Sales, Documents.

• Overview: DBA, industry, phone, website, billing address and notes. Changes save when you click away from the field.

• Locations: select Add location to add a site to this account.

• Contacts: select Add contact to add someone at this account.

• Activity: calls and visits, including history from before the account was converted from a prospect.

• Sales: sales across all of this account's locations. See [Add sales entries].

• Status: use the selector in the header to set Active or Inactive.

• Customer limit: if you see "Your plan's customer limit is reached," upgrade your plan. See [Plans, limits and usage]. Inactive accounts still count toward the limit.

• Documents: contract uploads aren't available yet.

• Bulk-add accounts: use [Import customers, contacts and assets].

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